Who We Are:

Reliable Kingdom Rides (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through other means, including SMS. By using our services, you agree to the terms outlined in this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not use our services.

Changes to Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting the updated policy on our website. We encourage you to periodically review this policy to stay informed about how we are protecting your information. Your continued use of our services after any modifications constitutes your acknowledgment and acceptance of the updated terms.

What Personal Data We Collect and Why We Collect It

Personal Information

We may collect the following personal information from you:

• Contact Details: Name, phone number, email address, and mailing address.
• Payment Information: Credit card details, billing address, and transaction history.
• Identification Details: Driver’s license or ID for verification purposes.
• Account Information: Login credentials, preferences, and profile details.

Sharing of Personal Information:

Reliable Kingdom Rides will not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties.

Opting Out of Text Messages:

You have the right to opt out of receiving text messages from  Reliable Kingdom Rides. at any time. To opt-out, you can reply "STOP" to any text message you receive from us.  

Consent and Opt-In:

By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive. 

Non-Personal Information

We may automatically collect non-personal data, including:

• Device Information: IP address, browser type, operating system, and referring URLs.
• Usage Data: Pages visited, time spent on the website, and navigation patterns.
• Location Data: Geolocation data when using our services.

Information from Third Parties

We may receive information from third-party sources, such as business affiliates, payment processors, or social media platforms, in accordance with their privacy policies.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me," your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How Do We Use the Information That We Collect?

We use the information we collect for the following purposes:

• Service Delivery: To process bookings, confirm reservations, and provide transportation services.
• Customer Support: To respond to inquiries, provide assistance, and address service issues.
• Marketing & Promotions: To send newsletters, special offers, and promotional content. You can opt out of marketing communications at any time.
• Transaction Processing: To facilitate secure payments and prevent fraud.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Business Operations: To enhance our website, improve customer experience, and analyze service performance.

With Whom Do We Share Information That We Collect?

We do not sell, rent, or trade your personal information. However, we may share your information with:

• Service Providers: Trusted third-party vendors (e.g., payment processors, IT service providers) to facilitate services on our behalf.
• Business Partners: Affiliates and partners for co-branded services or joint marketing efforts.
• Legal Authorities: When required by law, subpoena, or legal process, or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

Cookies and Similar Technology

We use cookies and similar tracking technologies to enhance your browsing experience. These may include:

• Session Cookies: Temporary cookies that expire once you close your browser.
• Persistent Cookies: Cookies that remain on your device for a specified period.
• Analytics Cookies: Used to analyze how visitors interact with our website, helping us improve performance.
• Marketing Cookies: Used to display relevant advertisements based on your interests.

How We Manage Your Cookies

You can manage your cookie preferences by:

• Browser Settings: Adjust your browser settings to block or delete cookies.
• Consent Banners: Use the cookie consent banner on our website to customize your preferences.
• Opt-Out Tools: You can opt out of targeted advertising through third-party platforms. Please note that disabling certain cookies may impact the functionality of our website.

Who Can You Contact for More Information?

If you have any questions or concerns regarding this Privacy Policy or how we handle your information, please contact us:

Reliable Kingdom Rides
5449 S Semoran Blvd Suite 12A1
Orlando, FL 32822
Phone: Toll-Free number: (844) 479-7433
Email: [email protected]
Website: www.kingdomcarmco.com

SMS Terms and Conditions

By providing your phone number and opting in to receive SMS communications, you agree to the following terms:

• Consent: You consent to receive SMS messages from Reliable Kingdom Rides regarding reservations, service updates, promotions, and other relevant information.
• Frequency: Message frequency may vary based on your interactions with our services.
• Charges: Standard message and data rates may apply.
• Opting Out: You can opt out of SMS messages at any time by replying with STOP.
• Help & Support: For assistance, reply with HELP or contact our customer support.

We are committed to protecting your privacy and will not share your phone number with unauthorized third parties.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

SMS Terms and Conditions (Extended)

1. SMS Consent Communication:
   "SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes."
2. Types of SMS Communications:
   If you have consented to receive text messages from Reliable Kingdom Rides (including the dispatch team, chauffeurs, and Reliable Kingdom Rides Authorized Limo & Taxi Affiliate Chauffeurs) you may receive messages related to the following:

• Appointment reminders
• Follow-up messages
• Billing inquiries
• Promotions or offers

1. Example: "Hello, this is a friendly reminder of your upcoming reservation with Reliable Kingdom Rides going to Disney hotel on March 25th at 9:00am. You can reply STOP to opt out of SMS messaging from Reliable Kingdom Rides at any time."
2. Message Frequency:
   Message frequency may vary depending on the type of communication. For example, you may receive up to 5 or more SMS messages per week related to your reservation and quote follow-ups.
3. Potential Fees for SMS Messaging:
   Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
4. Opt-In Method:
   You may opt-in to receive SMS messages from Reliable Kingdom Rides in the following ways:

• Verbally, during a conversation
• By submitting an online form

1. Opt-Out Method:
   You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
2. Help:
   If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.kingdomcarmco.com or call us at 689-218-0826.
3. Additional Options:
   If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
4. Standard Messaging Disclosures:
   Message and data rates may apply.
   You can opt-out at any time by texting "STOP."
   For assistance, text "HELP" or visit our Privacy Policy.